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Your happiness is our priority, and our team is always ready to assist with whatever you need.
Everything you need to know about your order
Orders and Shipping
We process and ship orders within 2-5 business days of purchase. You’ll receive a confirmation email with tracking information as soon as your order has been dispatched.
Orders are typically delivered within 3 to 14 days, depending on where you’re located.
For international shipments, delivery times may sometimes be extended due to customs processing or other logistical factors. We’ll provide tracking updates to ensure you’re always informed about your order’s progress.
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Yes, we offer international shipping to many countries. Shipping times and costs vary depending on the destination. Fees, duties, and taxes may apply for international orders.
If your order hasn’t been processed yet, we can update your shipping address. Contact our customer service team as soon as possible to make the change.
Once your order is shipped, you’ll receive an email with a tracking link. Click the link to monitor your order’s journey in real-time.
If your order is delayed or hasn’t arrived within the estimated time frame, please reach out to our customer support team. We’ll work with the carrier to resolve the issue.
Your guide to easy returns and finding the perfect fit
Returns and Exchanges
We offer hassle-free returns on unworn, unwashed, and undamaged items within 14 days of purchase. All tags must be attached, and the item must be in its original condition.
Customers are responsible for the cost of return shipping. The return shipping fee will be deducted from your refund amount once the item is processed.
Once we receive your return, it takes 5-7 business days to process. Refunds will be issued to your original payment method, and you’ll receive a confirmation email.
Yes, we offer exchanges for the same item in a different size or color (subject to availability) within 14 days of purchase.
If you receive a damaged or defective item, contact our customer service team immediately. Please provide your order number and photos of the issue, and we’ll work with you to resolve the problem at no additional cost.
Sale items may be eligible for return unless explicitly marked as final sale. Check the product page or our return policy for details.